Shopping Online

How is shopping online different from shopping in your stores?

C21Stores.com launched in the Spring of 2011. The C21Club will offer select brands for limited time sales. We will list the branded flash sales that are coming soon along with the dates and times. Once a sale has launched they will be accessible through the C21 Club tab when you are logged onto the website.

How long will each Flash Sale run?

Flash Sales will run for a limited time, generally 72 hours. We will publish the start time of each flash sale on the website. We will also send you reminder emails to ensure you have the opportunity to shop. You can decide how often you would like to receive emails – either daily or weekly.

How can I buy an item that I saw online, but is no longer on your website?

If an item is no longer viewable online, it has sold out. This means that the item is out of stock. Unfortunately it is no longer available for purchase.

If an item is sold out, will it become available again?

We do not know what merchandise we will be able to offer in the future. The merchandise that is selected by our buyers is only available in limited supply, and we receive new arrivals daily. There are certain items that are only available in limited sizes or colors. That is the fun of shopping a discount department store, you never know what you are going to find. New items will be added online daily, and others will sell out.

Do you take backorders?

C21Stores.com does not take backorders. We only sell items that are currently in stock.