c21alerts Terms & Conditions

Century 21 Department Stores Mobile Alerts: SMS Terms and Conditions

What are Century 21 Department Stores C21 Mobile Alerts?

Century 21 Department Stores/C21 Mobile Alerts are SMS (“text”) messages that are sent to opted-in users that contain informational content for Century 21 Department Stores customers. Examples of the types of messages you may receive include, but are not limited to:

  • Promotions for use in-store or online
  • Alerts regarding public store events
  • Exclusive or early access to events or promotions
  • Notifications regarding exclusive contests or sweepstakes
  • Loyalty program updates
  • C21 Credit Card offers and program updates
  • Information on fashion trends and new product arrivals
  • Surveys
  • Requests for information to better understand your customer preferences

After you join, an initial confirmation SMS message will be sent to you. You will need to confirm your participation by responding to the text confirmation and then you will be opted in to a recurring SMS program. By signing up, you will receive up to 10 Century 21 Department Stores/C21 Mobile Alerts per month. Century 21 Department Stores/C21 Mobile Alerts are not mobile spam. The service is a recurring message program.

How do I sign up for Century 21 Department Stores/C21 Mobile Alerts?

Sign up for Century 21 Department Stores/C21 Mobile Alerts by texting JOIN72 to LUVC21 (588221). After you join, an initial confirmation SMS message will be sent to you. You will need to confirm your participation by responding to the opt-in text message and then you will be opted in to a recurring SMS program.

Once you confirm your opt-in, you will be sent an introductory message giving directions for help and opting out. Note MESSAGE & DATA RATES MAY APPLY to all messages you receive from Century 21.

By signing up, you will receive up to 10 Century 21 Department Stores/C21 Mobile Alerts per month. Century 21 Department Stores/C21 Mobile Alerts are not mobile spam. The service is a recurring message program.

Is there any cost?

Although all Century 21 Department Stores/C21 Mobile Alerts are complimentary, MESSAGE & DATA RATES MAY APPLY. Depending on your text plan, you may be charged by your carrier.

What if I don’t want to receive any more service messages?

To stop receiving all Century 21 Department Stores/C21 Mobile Alerts messages, simply text STOP to the short code LUVC21 (588221). Once your telephone number is removed from our system, you will receive a final confirmation message and no further messages will be sent to your cell phone or mobile device.

The easiest and fastest way to opt out is simply text STOP to the short code LUVC21 (588221). You may also opt out using any of the following methods:

  • Contact our Guest Services through either of the following methods:

What if I want to opt back in?

You can start receiving Century 21 Department Stores/C21 Mobile Alerts messages again by following any of the steps outlined in the above section: “How do I sign up for Century 21 Department Stores/C21 Mobile Alerts?”.

What if I want more info?

To request more info, simply text HELP to the short code LUVC21 (588221) or call 1-877-350-2121 (Mon-Fri 9AM to 5PM EST).

What are the Participating Carriers?

AT&T, Sprint, T-Mobile®, Verizon Wireless, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, ACS Wireless, Appalachian Wireless, Bluegrass Cellular, Breakaway Wireless, Cablevision (Optimum Mobile), Carolina West Wireless, Cellcom, Cellular One of East Central Illinois, Centennial Wireless, Chariton Valley Cellular, Chat Mobility (Hawkeye), Cincinnati Bell Wireless, Coral Wireless, Cox Mobility, Cross/Sprocket, C-Spire Wireless (formerly Cellsouth), CTC Telecom, DTC Wireless (Advantage Cellular), Duet IP (AKA Max/Benton/Albany), Element Mobile, Epic Touch, GCI Communications, Golden State, Illinois Valley Cellular, Immix (Keystone Wireless/PC Management), Inland Cellular, iWireless, Leaco, Mobi PCS, Mosaic, MTPCS/Cellular One (Cellone Nation), Nemont, Nex-Tech Wireless, nTelos, NW Missouri Cellular (Hawkeye), Panhandle Telecommunications, Peoples Wireless, Pioneer, Pine Cellular, Plateau, Revol, Rina - Custer, Rina - All West, Rina - Cambridge Telecom Coop, Rina - Eagle Valley Comm., Rina - Farmers Mutual Telephone Co., Rina - Nucla Nutria Telephone Co., Rina - Silver Star, Rina - Syringa, Rina - UBET, Rina - Manti, Rural Cellular Corporation, SI Wireless, Simmetry, SouthernLINC, SRT, Strata Networks, Thumb Cellular, Union Wireless, United, Viaero Wireless, West Central Wireless. Other regional and smaller carriers are also supported.

Alerts sent via SMS may not be delivered if the mobile phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of the wireless carrier may interfere with message delivery, including the customer's equipment, terrain and proximity to buildings, foliage and weather. The wireless carrier does not guarantee that alerts will be delivered and will not be liable for delayed or undelivered messages.

How are the messages sent?

We may use autodialer or non-autodialer technology to send the text messages described above to the mobile phone number you supply when you opt in.

Privacy Notice

You can review our privacy notice by clicking here.